Support & Contact Information
Thank you for using our app! We are committed to providing a great experience. If you have questions, feedback, or need technical assistance, please find the relevant information below.
Support resources
If you are experiencing issues with the app, please try the following:
- Photo access: phogogo asks the first time you open it. If you later want to allow access, go to Settings → Privacy & Security → Photos → phogogo.
- iCloud photos: A round can download originals before you decide. Turn off “Download from iCloud” on the home screen if you would rather decide from the thumbnail.
- Deleted photos: They go to Recently Deleted in the Photos app. iOS removes them after 30 days, and that is when the space comes back.
- Restart the app: Make sure you are running the latest version from the App Store.
Contact us
If you need further assistance, please reach out via email. We aim to respond to all inquiries within 24–48 hours.
Email: admin@pikasagi.com
Subject line: App Support Request - phogogo
Terms & privacy
By using this app, you agree to Apple’s standard Licensed Application End User License Agreement. phogogo has no subscription.
For the full phogogo Privacy Policy, see phogogo Privacy Policy. For Pikasagi’s general site policies, see Privacy Policy and Terms of Use.
Localization
We support our users in English and Cantonese. Feel free to write to us in your preferred language.
© 2026 Pikasagi. All rights reserved.